T&Cs + Privacy Policy

Terms & Conditions

Shipping Policy:
In general, Quim products ship the next day from the day your order was placed. If your order was placed on a weekend (mid-day Friday MST through Sunday), your order will generally be shipped out on Monday. Please note, due to unforeseen circumstances, it is possible that your order can take up to 3 business days to ship. While this is not the standard, it may happen.

Product Subscription:
You may select a monthly subscription to renew every 30, 60, or 90 days. The Monthly Subscription is subject to automatic renewal each month. By purchasing a Monthly Subscription you agree and acknowledge the introductory offer if any that your subscription has an initial and recurring monthly payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation.

Subscription Cancellation Policy:
All subscriptions are discounted at 20% off the original price and have a minimum commitment of 2 months to receive this pricing. On occasion, we may offer a promotional subscription that provides a discount or offer. The terms of any such offer are unique, apply only to subscribers who accept those offers by using a code, and do not alter terms of other offers or these general Terms and Conditions.

You may cancel or change your 30, 60, or 90-day subscription(s) with us at any time after the introductory period. In order to cancel your subscription, you must log into your account and follow the cancellation procedures there.  Cancellations must be effected at least 48 hours prior to the billing date of the subscription renewal, which can be found by logging into your account. If you cancel after the subscription renewal date your cancellation will go into effect for the following billing cycle. Canceling your subscription does not provide you with a refund on any previous orders.

 

Privacy Policy

This privacy policy discloses the privacy practices for itsquim.com & quimrock.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:

Information Collection, Use, and Sharing:
We (Quim Rock, Inc.) are the sole owners of the information collected on this site. We only have access to/collect personal information that you voluntarily give us via email, survey, or other direct contact from you. We also may collect user behavior data, such as how many times a button is clicked, or page is loaded by a specific user.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization (unless you’re participating in our Affiliate Program – please see below), other than what is necessary to fulfill your requests, e.g. ship your orders, or improve our business e.g make the site easier to use.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:
You may opt-out of any future contacts from us at any time. You can do so by contacting us via email (hey@quimrock.com) or other methods as are available.

Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately using the email hey@itsquim.com

Cookies:
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Some of our business partners may use cookies on our site (for example, analytics vendors). However, we have no access to or control over these cookies.

Sharing:
We may share aggregated demographic information with our partners and advertisers.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not share or use your personally identifiable information apart from as is required in providing our products and services to you.
We may from time to time partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links:
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests:
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Affiliate Program:
Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage, and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use, and sale of your personal data and your rights, please use the below links.
Privacy policy: https://rakutenadvertising.com/legal-notices/services-privacy-policy/
Your rights: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/